Featured · live product
Missed Call Capture
Under 1sfirst response
Turns an unanswered business call into a qualified callback request without making the caller wait through a slow AI turn.
A live demo line.
Open to senior AI engineering roles Toronto or remote
Ala Khiari
Senior AI engineer shipping production LLM and multi-agent systems, backed by hands-on cloud infrastructure and production operations experience.
Work
Selected production systems, each reduced to the outcome that matters.
Internal operating system
XitPlan CRM
300+API endpoints
Runs outreach, conversations, and lead operations from one auditable workspace.
Architecture & engineering notes
- Channels
- Calls, SMS, and email in one workspace
- AI layer
- Summaries, live coaching, drafts, and confirmed bulk edits
- Data
- 50+ tables and 16 integrations with an auditable Postgres ledger
Express 5 and React 19 over Postgres, with a real-time UI driven by server-sent events. The call pipeline transcribes live, extracts structured insights, and validates every quoted line against the transcript before storing it.
A bulk-operation engine previews and rolls back changes, an audit log can revert mutations, and a model router picks the provider per feature and logs the cost of every AI call. Multi-user access is protected with sessions and two-factor authentication.
Self-hosted platform
Agent Mission Control
Approval-gatedagent fleet
Keeps autonomous agents observable and recoverable, with human approval and spend controls at the points that matter.
Personal system
Multi-Agent Assistant
Manager +specialists
Turns one text or voice request into coordinated work across specialist tools while keeping the conversation in one place.
Skills
The engineering range behind the systems above, from model orchestration to the infrastructure and operations that keep them running.
AI & LLM
- LLM applications
- Multi-agent orchestration
- OpenAI & Anthropic APIs
- Real-time voice AI
- OpenClaw
- Hermes
- n8n
Cloud & Operations
- AWS
- Cloudflare Workers & Pages
- Linux
- Infrastructure as code
- TCP/IP & VPC networking
- CI/CD
Languages & Data
- Python
- TypeScript & JavaScript
- React
- SQL & PostgreSQL
Production Systems
- Observability
- Security & compliance
- Twilio
- Stripe
- Docker
Experience
-
XitPlan
AI Engineer (Founder), Toronto
September 2025 to present
- Built and shipped production AI applications, including a real-time voice agent over Twilio that answers inbound business calls on its own.
- Designed multi-agent systems and agentic workflows on OpenClaw, Hermes, and n8n that coordinate LLMs across APIs, databases, and business tools.
- Sole engineer on the CRM that runs the operation: 300+ API endpoints across 50+ tables and 16 integrations, with a model router that logs the cost of every AI call.
- Run the full stack on serverless cloud with CI/CD and Stripe billing, tuned for reliability and low running cost.
-
Amazon Web Services
Cloud Engineer, Linux Specialist (Bilingual EN / FR), Toronto
June 2024 to September 2025
- Resolved 600+ complex, high-severity cloud and Linux cases for enterprise AWS customers, owning each end to end against tight SLAs.
- Modernized legacy Linux workloads by leading on-premises-to-AWS migrations, improving scalability while keeping customer downtime minimal.
- Reduced recurring vulnerability risk by automating patching, security controls, and compliance checks with infrastructure as code.
- Diagnosed issues across the full stack: compute, networking (TCP/IP, VPC), storage, and Linux internals on Red Hat and CentOS.
- Helped strengthen team capacity by sharing cloud and Linux expertise across teams and interviewing technical candidates.
-
Digital.ai
CloudOps Engineer, Toronto
November 2022 to June 2024
- Maintained 99.9% uptime across hosted applications and cloud infrastructure.
- Automated recurring operations, cutting manual effort 40% and lifting team productivity 30%.
- Improved application performance 20% through targeted upgrades and optimization.
-
South Mediterranean University
IT Technician, Tunisia
January 2020 to January 2021
- Automated a weekly manual process to near-instant, resolved 900+ support tickets, and trained 300+ staff on new tools.
Education
- Seneca College, Toronto Graduate Certificate, Global Business Management (GPA 3.7) 2023
- Higher Institute of ICT, Tunisia B.Sc., Computer Science 2019
Writing
How a voice agent answers in under a second
The architecture behind the demo line: Twilio media streams, an edge bridge in a Durable Object, and an audio path with no transcoding step.
- Running a fleet of AI agents Heartbeats, task re-queues, approval gates, and cost budgets: the mission control I built to run agents like a team.
- A team of agents with narrow jobs How one coordinator routes research, code, and writing work across specialist agents, and how a relevance gate and validated handoffs let the pipeline publish unattended.
- Automating a business end to end Runtime pricing, e-signed contracts, webhook fulfillment, and a template pipeline: how one person runs the whole delivery path.
- How AI agents built this site The constraint system that let coding agents write most of this site: a CSP allowlist, a six kilobyte budget, a fact registry, and adversarial audits.
Contact
Hiring for a senior AI engineer or planning a production AI system?
Tell me about the role, the system, or the problem you need solved.
Resume available on request.